Industries
Communication IT & BPO Services
Overview
Software Development for Email Marketing, Messaging & Digital Publishing
With extensive experience in communications, we deliver solutions that optimize connectivity and digital transformation. Our expertise includes messaging and data integration, email marketing platform management, digital publishing through SaaS, and consultancy services. We create secure, scalable messaging connectors, manage high-performance email marketing platforms, and build tools to convert catalogs into digital formats. Our consultancy drives process optimization, empowering teams to manage communication platforms and fostering long-term partnerships.
Messaging and Data Integration
Our expertise involves developing solutions that facilitate communication between different messaging protocols and platforms. Create connectors that integrate data from newly acquired companies, ensuring security and scalability, migrate numerous systems with minimal downtime, and upgrade infrastructure to improve performance with our help.
Digital Publishing
Build a SaaS platform that enables customers to convert printable catalogs into digital formats, with support for catalog enrichment without development. We optimize catalogs for mobile, provide a WYSIWYG editor for customizations, and integrate online payments.
Email Marketing Platform Management
With 10+ years of experience in supporting and developing an entire platform for email marketing and transactions, our experts can manage your support organization, consult high-revenue clients on technical issues, ensure platform stability, maintain email deliverability while preventing fraud, handle account renewals and enterprise contracts, and integrate clients’ white-label solutions.
Consulting
Manage communication platforms and procurement solutions, ensuring high-quality services, process optimization, and cost efficiency through our dedicated teams. The expertise of our certified consultants builds trust, fostering lasting relationships.
Our Success Metrics
How far we’ve come in 21 years of experience in building integrated teams for our partners.
31
+
Current active
clients
8
Years average client tenure
6
Clients in Fortune 500 Europe
94
2025 Net Promoter Score
260
+
Professionals in our team
Our Services
Dedicated Teams
A flexible, long-term solution that scales with your business. You focus on growth. We work alongside your teams to build, improve, and support what matters.
Custom Software Development
We build software aligned with your business needs. We work with you from idea to launch – and stay on as a long-term partner as your needs evolve.
Data Analysis
We work with you to set up and integrate Qlik to fit your systems and how your teams work. We take care of the setup and structure, so you can focus on using the data to make better decisions.
Customer Stories
Industry:
Comm-unication
Client:
NDA
Team:
33+
Scaling Multilingual Technical Support for a Leading Email Marketing Platform
Challenge
A fast-growing email marketing SaaS platform needed to scale both its infrastructure and its technical support operations as demand increased rapidly. It also faced difficulty finding professionals with strong technical expertise and multilingual capabilities in English, French, German, and Spanish to support its global customer base.
Solution
Proxiad SEE first supported the client with PHP developers to scale the platform, then built an outsourced multilingual technical support function that expanded into a full, specialized support team. This evolved into a 30+ person team covering Level 1 to 3 support, compliance, billing, sales engineering, technical account management, and SRE.