Communication IT & BPO Services

Software Development for Email Marketing, Messaging & Digital Publishing


Messaging and Data Integration

Our expertise involves developing solutions that facilitate communication between different messaging protocols and platforms. Create connectors that integrate data from newly acquired companies, ensuring security and scalability, migrate numerous systems with minimal downtime, and upgrade infrastructure to improve performance with our help.

Digital Publishing

Build a SaaS platform that enables customers to convert printable catalogs into digital formats, with support for catalog enrichment without development. We optimize catalogs for mobile, provide a WYSIWYG editor for customizations, and integrate online payments.

Email Marketing Platform Management

With 10+ years of experience in supporting and developing an entire platform for email marketing and transactions, our experts can manage your support organization, consult high-revenue clients on technical issues, ensure platform stability, maintain email deliverability while preventing fraud, handle account renewals and enterprise contracts, and integrate clients’ white-label solutions.

Consulting

Manage communication platforms and procurement solutions, ensuring high-quality services, process optimization, and cost efficiency through our dedicated teams. The expertise of our certified consultants builds trust, fostering lasting relationships.

Our Success Metrics

How far we’ve come in 21 years of experience in building integrated teams for our partners.

31

+

Current active
clients

8

Years average client tenure

6

Clients in Fortune 500 Europe

94

2025 Net Promoter Score

260

+

Professionals in our team

Our Services

Dedicated Teams

A flexible, long-term solution that scales with your business. You focus on growth. We work alongside your teams to build, improve, and support what matters.

Custom Software Development

We build software aligned with your business needs. We work with you from idea to launch – and stay on as a long-term partner as your needs evolve.

Data Analysis

We work with you to set up and integrate Qlik to fit your systems and how your teams work. We take care of the setup and structure, so you can focus on using the data to make better decisions.

Our IT Services Tech Stack

Backend

C++ logo
C Sharp logo
Go logo
Java logo
Ruby logo
Node.js logo
Python logo
PHP logo

Frontend

JavaScript logo
Typescript logo
React logo
Angular logo
Vue.js logo

Cloud and data

AWS logo
Google Cloud logo
Kubernetes logo
Microsoft Azure logo
Docker logo

Databases

PostgreSQL Logo
MySQL logo
Oracle logo
SQL Server logo
MongoDB logo

AI & ML

TensorFlow logo
Pytorch logo
Jupyter Logo
Anaconda Logo

Testing

Selenium Logo
Playwright logo
Protractor Logo
Cucumber logo

Customer Stories

Scaling Multilingual Technical Support for a Leading Email Marketing Platform

A fast-growing email marketing SaaS platform needed to scale both its infrastructure and its technical support operations as demand increased rapidly. It also faced difficulty finding professionals with strong technical expertise and multilingual capabilities in English, French, German, and Spanish to support its global customer base.

Proxiad SEE first supported the client with PHP developers to scale the platform, then built an outsourced multilingual technical support function that expanded into a full, specialized support team. This evolved into a 30+ person team covering Level 1 to 3 support, compliance, billing, sales engineering, technical account management, and SRE.